Release notes for Acronis Data Cloud 7.5
Release date: September 1, 2017
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses the issues found in the previous releases.
What's new
General
Management portal
Backup service
- Acronis Active Protection™ to protect your data from ransomware and other threats
- Acronis ASign allows a backed-up file to be signed by several people
- Cloud-to-cloud backup of Microsoft Office 365 mailboxes without the need to install Agent for Office365 on premises
- VMware vSphere 6.5 support
- Multiple selection of backup agents for update
File Sync & Share service
- Acronis Files Cloud integration with the Cloud Platform
- Office Online web editing integration
- Multi-select in the web UI
- Sharing of File Sync & Share nested subfolders
- Syncing of subfolders
Components affected
Management portal
- Account Management Server (v.1.3.530)
- Account Management Server RAML documentation (v.6.1.77)
- Management Console (v.7.6.8132)
- Postie (v.2.5.136)
- Statistics Server (v.3.0.117)
- Account Data Control (v.0.5.73)
- Reporting Service (v.1.1.145)
Backup service
- Backup Management Server (v.12.0.5123)
- Web Console Service (v.12.0.5123)
- Backup Console (v.12.0.5123)
- Archive Reader (v.8.0.903)
- Web Restore (v.8.0.50134)
File Sync & Share service
- Files Cloud Server (v2.0.21)
Fixed issues
This section describes issues that have been fixed in this update.
Management portal
- [ABR-119618] The physical server quota is released after a migration
- [ABR-122056] Adding a unit group under a customer group fails
- [ABR-122039] Adding a partner group with non-default storage quota value fails
- [ABR-119429] Storage space usage is calculated incorrectly for several customers
- [ABR-119185] The usage reports contain only short tenant names
- [ABR-118021] The usage reports may not work sometimes
- [ABR-117017] It is not possible to log in with a new account
- [ABR-114875] After specifying custom SMTP settings and clicking "Send test email message" or creating a new account, the message may not be sent
- [ABR-114975] The names of some of the settings on the Settings tab are not localized
Backup service
- [ABR-115306] The service process crashes after a successful preparation for an application-aware backup of a virtual machine
- [ABR-111486] When clicking Download files in More ways to recover, the following error appears: "{"id":"bad_credentials","message":"Sent credentials are invalid."}"
- [ABR-88881] If the password for the managed machine service user is changed, the backup fails with the following message: "Key not valid for use in specified state"
- [ABR-119171] Backup Management Server may crash right after start
- [ABR-115977] The Starting backup status may never change to Successful for cloud backups
- [ABR-119152] File downloading: use core streams to transfer data between service_process and the managed-machine service
- [ABR-85622] File downloading performance is poor: 1MBps instead of at least 10MBps
- [ABR-119569] False Backup is waiting alerts are generated by Agent for VMware and Agent for Hyper-V when a backup plan is applied to multiple machines
- [ABR-135672] Agents can go offline after when a big number of alerts is generated
- [ABR-133878] The The backup assistant controller is not found error is shown when changing or creating a file-level backup plan
- [ABR-136461] Activities are not shown in the default view due to the incorrect sorting
- [ABR-132914] System may raise a false positive There hasn't been a successful backup for more than X days alert for machines with one daily backup
- [ABR-108199][ABR-120120][ABR-132914][ABR-119559][ABR-120089][ABR-111547][ABR-113036][ABR-112365][ABR-119130][ABR-121741][ABR-128302][ABR-121946][ABR-112057] Stability improvements
Known issues
This section describes issues that are currently known and provides solutions to avoid the issues where possible.
Management portal
- [ABR-133896] The user's backup locations are sometimes not deleted from the backup console when the user is deleted
- [ABR-133697] The usage and quota numbers are visible before the End-User License Agreement (EULA) is accepted
- [ABR-133848] The storage usage statistics may differ from the backed-up data size after a backup to cloud
- Integration with Autotask PSA: 15-minutes synchronization interval for changes at the Group Mapping tab.
Backup service
- [ABR-133758] An agent is sometimes not correctly re-registered to another account
- [ABR-132643] Agent for Windows is shown with the Agent for Linux icon in the list of installed agents
- [ABR-133780] A backup plan that is applied to several machines with the cloud storage destination cannot be revoked from one machine if the storage quota is exceeded
File Sync & Share service
- Launching the Files Cloud website from the Desktop Client shortcut menu does not log the user in
- Customizing SMTP settings does not work
- Purging from the Manage Quota section does not work
- Broken links to shares are sent to existing platform users who do not have Sync & Share roles: there is an extra “/fc” part in a link
- Downloading Desktop Client from the Clients page does not work
- Users from a tenant that had the Files Cloud service turned off and on cannot upload contents
- Logging out of the platform does not log users out of Files Cloud
Build Path - Where the CHM file is located